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Care plans · Your business

ClimateCare

Planned maintenance for workplace cooling and refrigeration, with the compliance paperwork kept current on your behalf. One asset list, one engineer who knows your sites, and a response time written into the agreement rather than promised on the phone.

Your legal position
F-Gas is the operator's duty

Under the F-Gas Regulations the operator of the equipment, not the contractor, is responsible for leak checking at the required interval and for keeping the records. Both ClimateCare plans carry out the checks and maintain those records for you, so an inspection is a filing exercise rather than a scramble.

Check intervals depend on the refrigerant charge of each system. We work them out from your asset list and build the visit schedule around them.
Why it matters

Downtime costs more than maintenance

01

Trading stops

An office gets uncomfortable. A restaurant with a failed walk-in has stock on the line within hours. Planned maintenance is the cheapest insurance against the day that happens.

02

Compliance is auditable

Leak checks, refrigerant records and equipment logs are all inspectable. Kept properly they are unremarkable; kept badly they are a liability.

03

Energy is the largest cost

Cooling is usually the biggest single load in a commercial building. Clean coils, correct charge and calibrated controls are what keep that bill from creeping.

04

Assets need a plan

Knowing which units are near end of life turns replacement into a budgeted decision rather than an emergency purchase at the worst possible moment.

One plan, built around you

What a ClimateCare plan can include

No two businesses need the same cover. A small office wants planned visits and its F-Gas paperwork kept straight; a kitchen with three cold rooms needs temperature alerts and someone on site within hours. So rather than fixed packages, we survey your site, agree which of the items below you actually need, and price the plan for your estate.

Priced from your asset list. Monthly or annual, twelve-month term, then rolling.
ClimateCare
Tailored to your site
Planned maintenance visits, scheduled around your trading hours
Asset register: location, model, serial number and refrigerant charge for every unit
Statutory F-Gas leak testing at the required interval, with the records created and kept on your behalf
Written service report after every visit
Filter cleaning, coil inspection and drain clearance
Refrigerant, electrical and controls checks against commissioning figures
Priority response ahead of non-contract work, with a 4-hour emergency option for critical plant
Named account engineer with a direct number
Out-of-hours labour and no call-out charge where the site needs it
Temperature monitoring and alerts on critical refrigeration
Annual deep clean and coil treatment
Filter stock held for your sites
Annual condition report, with asset condition scoring and a replacement forecast
Capital budget guidance for the next three years
Compliance audit pack: F-Gas records and O&M documentation
Labour at contract rate, parts supplied at cost
Regular review of performance and spend
Tell us what you run and where, and we will come back with a plan that covers what matters and leaves out what does not.
Request a ClimateCare proposal

How we price it

We survey the site, build the asset list, and price from unit count, refrigerant charge, access and how critical each system is. The per-unit figures above are a genuine starting point rather than a headline: a straightforward office estate lands near them, a kitchen with three cold rooms does not.

Multi-site organisations are priced as one agreement with a single schedule and one point of contact.

Taking over from another contractor

Common, and straightforward. We inspect every unit, rebuild the asset register from what is actually installed, and tell you plainly what has been missed. Where records are incomplete we say so in writing rather than inheriting the gap quietly.

Remedial work found on handover is quoted separately, never absorbed into the plan without your sign-off.
Questions

FAQs

How often does F-Gas require a leak check?

It depends on the refrigerant charge of each individual system, measured in tonnes of CO2 equivalent rather than kilograms. Smaller splits may fall below the threshold entirely; larger systems can require checking every twelve, six or three months, and some need permanent leak detection. We calculate it per unit from your asset list and build the schedule around it.

Who is legally responsible, us or you?

You are, as the operator of the equipment. That is why every plan includes maintaining the records rather than just doing the work: the obligation stays with you, so the paperwork needs to be yours, current, and produceable on request.

Can a plan cover equipment we did not buy from you?

Yes, and most of our contracts do. We inspect everything first so the asset register reflects reality, then price on what is there.

What counts as an emergency?

Loss of cooling to a critical space, a cold store, server room, commercial kitchen or a public area where trade stops. Comfort cooling in an office is important but is handled as a priority booking rather than a four-hour call-out.

Do you cover refrigeration as well as air conditioning?

Yes. Cold rooms, display cabinets, blast chillers and cellar cooling all sit within ClimateCare, and they are usually the systems where emergency cover earns its cost.

Request a maintenance proposal

Send us a site list, or let us survey it. You will get a written proposal with the visit schedule, the response times and the price on one page.

enquiries@sygnumgroup.com · Mon–Fri 8am–5.30pm · 24hr line for contract holders
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SYGNUM
GROUP
AIRCONDITIONING&REFRIGERATION
35 Church Street
Sawtry
Huntingdon PE28 5SZ
01223 297 390
THE SYGNUM
STANDARD
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